Julian House is a charity dedicated to making a difference to the lives of the most vulnerable and disadvantaged people in society. We run several projects and every year we help thousands of people out of homelessness, into employment, away from domestic abuse, and more.
If you’d like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we’re looking for!
Job Role: Targeted Support Worker
Salary: £24,500 per year
Hours: 37.5 hours per week
Contract type: Fixed Term Contract, until March 2025.
Location: Shepton Mallet, Mendip
Additional information:
- A valid license and access to a vehicle
- Generally working Monday to Friday, but must have flexibility to work evenings, and weekends on occasions depending on the needs of the project
The Role:
The Targeted Support Worker will play a crucial role in offering guidance and assistance to vulnerable tenants with complex needs, particularly those who have a history of rough sleeping. Your main focus will be to establish and maintain strong personal connections with tenants, aiming to enhance engagement, overcome obstacles, and prevent tenancy breaches.
You can expect to manage a caseload of up to ten clients, although this number may vary slightly depending on the complexity of cases.
Responsibilities include:
- Conducting needs assessments of at-risk and vulnerable tenants
- Provide and coordinate effect support, advice and assistance to tenants to ensure that they can maintain their tenancies
- Supporting tenants to access support, care and health services
- Maintain regular contact with tenants, implementing the support plans and undertaking appropriate support actions
- Provide case studies and reports on outcomes within the service
Qualifications / Requirements:
- A valid UK driving license and access to own vehicle - business insurance will be required for roles involving travel to work
- Experience working with vulnerable adults with complex needs and/or challenging behaviours
- Understanding of benefits and housing benefits systems
There are many great reasons to join our team!
- Great opportunities for career development and free monthly training sessions from experienced facilitators
- Wellbeing related support and advice and up to 6 free counselling sessions through our Employee Assistance Programme
- 27 days annual leave, including an extra day off for your birthday, increasing up to 30 days after 4 years of continuous employment
- 30% staff discount at Julian House charity shops
- 20% staff discount at Julian House bike workshops
- A generous and competitive pension scheme
- Instant access to healthcare professionals and discounts on a variety of health treatments through our Simply Health Scheme
- A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
- 6 weekly Reflective Practice sessions from objective, external facilitators
Our Ethos
As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.
If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you.
DBS Checks
We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.
Get in touch
If you have any questions about Targeted Support Worker role, please get in touch with Dannielle at recruitment@julianhouse.org.uk. We look forward to speaking with you soon!
Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!