Supported Accomodation Worker

  • Job Reference: 00000244-1
  • Date Posted: 24 March 2021
  • Recruiter: Recovery Recruitment Ltd
  • Location: Harrow. London
  • Salary: £24,000
  • Role: Frontline jobs
  • Job type: Permanent
  • Work hours: Full Time

Job Description

To support clients with medium needs living in our client's accommodation or providing floating support in their own accommodation by preparing them for independent living.

Job tasks


  • Assessment of clients with the Charity Manager before inviting them to move into the organisation's property
  • Preparing the client licence, ensuring a copy is signed by both parties, then monitoring compliance with the conditions of the licence
  • Co-production with each client of support plans to meet their individual needs.This is likely to include a mix of the following elements:
    • Benefits application and compliance
    • Budgeting/managing money
    • Training/work
    • Domestic chores (cooking, cleaning, washing)
    • Managing paperwork
    • Dealing with health issues, including mental health and addiction
    • Hobbies, interests, social activities
  • Implementation of the support plan, with recording of meetings, agreed actions and client progress in the internal management information system
  • Development and maintenance of positive working relationships with other relevant agencies working with or on behalf of clients
  • Occasional attendance at the organisation's drop-ins


  • Managing minor repairs
  • Monitoring rents & utility payments
  • Liaising with Harrow Council Housing Benefit
  • Liaising with the landlord or lettings agent regarding other repairs
  • Minimising voids by ensuring empty rooms are cleaned/redecorated within days of becoming vacant

Other duties commensurate with the role may be added by negotiation

Person Specification


  • Experience of working with homeless and vulnerable people
  • A positive and flexible attitude towards work
  • Ability to listen to clients with patience and understanding
  • Ability to maintain necessary confidentiality
  • Confidence in using IT, especially Microsoft Office
  • Ability to work within a Christian ethos


  • Understanding of support available locally, including from other agencies
  • Experience of using digital reporting systems

Deadline for applications: Thursday, 22 April 2021