Support Worker x4 - Rapid Response

  • Job Reference: 00001399-1
  • Date Posted: 6 May 2022
  • Recruiter: Thames Reach
  • Location: Hackney and various locations across London
  • Salary: £27,009
  • Role: Other jobs
  • Job type: Permanent
  • Work hours: Full Time

Job Description

Thames Reach is one of London’s leading homelessness charities.  Our mission is to assist homeless and vulnerable people to find decent homes, build supportive relationships and lead fulfilling lives. 

We are looking for a number of Support Workers to join the Rapid Response Team. The Rapid Response team is funded by the Mayor of London to provide an emergency response to people sleeping rough in up to 24 London boroughs. Our Outreach Support Workers play a pivotal part in their inspiring work, helping homeless people get off the streets, back on their feet and looking forward to a brighter future.

You will:

  • Work at night covering a group of boroughs by car, responding to new referrals for rough sleepers, assessing those met before offering and transporting them to emergency accommodation.
  • Be organised and able to plan your work to provide a rapid response to referrals we receive ensuring people sleeping rough across London are looked for within tight time scales.
  • Be committed to providing a high standard service.

To be successful as a Support Worker you will have:

  • A clean UK driving license.
  • An ability to work late night shifts.
  • Excellent communication skills and be able to quickly engage rough sleepers you meet so that they accept the help you are offering.
  • An enthusiastic approach to taking part in training and acquiring new skills.

With the help of our experienced senior staff and management, you will be supported and trained to use your strong communication and creative problem-solving skills. You will receive regular supervision from experienced staff who will both guide your work and encourage and facilitate your personal development.

This is a challenging and extremely rewarding role that requires you to assertively reinforce our message that rough sleeping is an unsafe choice and give the people you meet clear information about their available options and the necessary encouragement and support they need to make an informed choice to move away from the street.

As well as a great working environment we offer:

  • 29 days holiday
  • Learning and development opportunities including Tuition Aid and training
  • 6.5% employer contributory pension (with employee contributing 1.5%)

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply please visit our website.

Closing date: 22nd May 2022; Interview date: 30th May 2022