Service Manager

  • Job Reference: 2251
  • Date Posted: 11 May 2022
  • Recruiter: Phoenix Futures
  • Location: Hounslow, London
  • Salary: £32,461.11
  • Role: Service Manager/Coordinator jobs
  • Job type: Permanent
  • Work hours: Full Time

Job Description

We are seeking a passionate, committed, experienced manager to take on a lead role in service delivery in a high performing, busy, borough-wide substance misuse treatment service.

ARC Hounslow is a service provided in partnership by CNWL and Phoenix Futures. The service helps people break a cycle of addiction to substances such as heroin, cocaine, and new psychoactive substance as well as long term alcohol addiction. Many people turn to drink or drugs as a way of dealing with negative feelings, such as depression, stress, trauma or anxiety.

We work with people at any stage of their alcohol or drug difficulties to provide a single point of access to assessment and treatment for problems.

We recognise the importance of providing treatment for both the substance misuse problem, as well as any associated emotional and mental health issues.

The Service Manager role will form part of the local management team, and work directly with the CNWL Sector Manager and other colleagues in Hounslow. The Service Manager takes the lead on the Phoenix Futures elements of the contract, including developing and reviewing service plans for adults and young people. 

This is an exciting time to join Phoenix Futures when developments in the Public Health arena and Criminal Justice environment, we feel, bring many positive opportunities to extend our offer in local communities.

What we offer

  • Training opportunities and career development 
  • Opportunity to access potential yearly salary increments subject to appraisal up to £37,231
  • Employee Benefits and Reward Scheme
  • Benefits including season ticket loan, pension scheme and life assurance
  • 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
  • Access to a 24/7 Employee Assistance programme including telephone and online access
  • Interviews provisionally Monday 30th May