Rough Sleepers Team Leader

  • Job Reference: 2024-12524
  • Date Posted: 7 February 2024
  • Recruiter: Change Grow Live
  • Location: London
  • Salary: £34,700 to £36,635
  • Bonus/Benefits: Plus Inner London Weighting (£4072.06)
  • Role: Frontline jobs, Service Manager/Coordinator jobs, Experts by Experience jobs
  • Job type: Contract
  • Duration: 13 months
  • Work hours: Full Time

Job Description

Believe in People?

The best people have one thing in common.

They care.

At Change Grow Live, our daily commitment to the core values of being open, compassionate, and bold drives our staff to create a positive impact on the lives of service users. We provide unwavering support and respect in a safe environment, fostering a sense of community.

We are actively seeking a passionate and resilient Team Leader to join our Tower Hamlets service, where you will play a central role in facilitating positive change for individuals facing homelessness and street-related challenges.

In the vibrant community of Tower Hamlets, our service thrives, driven by a dynamic and close-knit team. This dedicated team includes a compassionate service manager, experienced deputy service manager, expert psychiatrists, skilled medical professionals, caring nurses, diligent healthcare assistants, empathic recovery staff, enthusiastic volunteers, effective administrators, and encouraging peer mentors.

At Change Grow Live, we firmly believe that every individual deserves the opportunity to overcome homelessness and addiction, paving the way for a brighter and more promising future.

  • Hours: 37.5 per week
  • Salary: £34,700.09 - £36,635.38 (CGL Points 31-33) plus Inner London Weighting (£4072.06)

This is a fixed-term contract until March 2025.


About Us:

In this pivotal role, you'll be an integral part of our team, reporting to the deputy service manager. Your daily operational leadership will play a central role in supporting recovery workers and establishing meaningful relationships with diverse stakeholders and partner organisations. Your efforts will make a profound impact on the well-being of individuals facing homelessness and substance misuse, as we actively pursue innovative solutions.


  • Your role involves guiding your team through operational line management, including supervision, appraisal, performance, and sickness management.
  • Empower your staff to instill hope, offer choices, and create opportunities for service users, supporting them in realising their full potential.
  • Collaborate with your team and the Designated Safeguarding Lead to identify and mitigate risks for service users.
  • Provide values-based feedback and enhance service user outcomes through observed practice.

About You:

  • We're looking for someone with essential experience in the homelessness and substance misuse sector, bringing valuable insights and empathy to the role.
  • Demonstrate a strong track record in leading teams working with families involved in social care intervention, with a comprehensive grasp of relevant legislation.
  • Your proficient leadership skills, exceptional communication abilities, and proficiency in common MS Office applications (Word, Excel, Outlook) are pivotal attributes that will make a significant difference in this position.
  • Be a part of the journey to positively impact the lives of individuals and communities.

What We Offer:

  • Competitive holiday allowance, with additional days earned over time.
  • Weekly 'Wellness' hour and access to our 'Wellness' hub and Employee Assistance Programme.
    Contributory pension scheme.
  • Exciting benefits, including discounts on shopping, cinema, holidays, and more.
  • Supportive and friendly team.
  • Comprehensive training, career development, and progression opportunities.
  • A referral scheme that rewards you with £250 in vouchers for successful referrals.

If you are passionate about creating positive change, believe in the potential of individuals, and are ready for an impactful journey, we encourage you to join our team at Tower Hamlets.

Please reflect the attached Job Description  and Person Specifications in your application.

Salary Range (pro rata if part time)

CGL points 31 to 33 (£34,700.09 - £36,635.37)

ILW / OLW /Fringe

Inner London Weighting (£4,072.06)

Closing Date


If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Graeme Hodgkinson |


This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

We believe that having diverse people working as part of our team makes us the organisation that we are.

We actively encourage applications from people from all backgrounds to help us to provide the best possible experience for the people who use our services and to make Change Grow Live a great place to work. If you have any feedback on our recruitment processes (good or bad) we’d love to hear from you so that we can make sure they are fair and we attract and recruit the best, most diverse workforce possible.

The safety of vulnerable children, young people and adults is our absolute priority. We will support you in your role to make sure that you are equipped to support the safety of people who use our services and those around them, to the highest standard possible.