The Project Workers will be enthusiastic, energetic, organised, IT literate and have great communication skills. They will have experience of working or volunteering in a community setting with volunteers and be passionate about making a difference to the lives of people who are homeless or who have challenges with their mental health or drugs or alcohol problems. They will have a great customer service ethos. They may come from a community development background or have an ability to involve the people who come to Cornerstone in activities and in volunteering. They will have a strong ethos of equality, diversity and inclusion.
SPECIAL CONDITIONS OF SERVICE:
- Enhanced Disclosure & Barring Service check required
- Able to work in a very busy drop-in environment
- Able to work within the core hours 9-5 Monday to Friday and to support occasional fundraising activities outside of these hours
- Able to carry out physical tasks such as lifting, cleaning and cooking if required
- Able to work a half day on Christmas Day with TOIL
MAIN PURPOSE OF THE POST:
To assist in the smooth running of the Cornerstone Day Centre including ensuring that it:
- Is run together with the people who attend through a strengths-based, coproduction process and an inclusive volunteering programme
- Provides a safe environment where people can socialise
- Delivers education, training and positive recreational activities aimed at enabling people to connect, be active, learn and/or have fun
- Provides services such as food, showers and clothing to meet immediate needs
- Supports people to access and maintain safe accommodation
- Enables people to access the services that they need to ensure a good quality of life
The day centre has stayed open throughout the pandemic providing a much needed emergency service to people who are homeless or at risk of homelessness. We have undertaken extensive building work and re-designed the service model under our new Head of Homelessness and have welcomed a new Manager to take the service forward. We are now recruiting new Project Workers to help support the re-modelled service and so it is an exciting time to join the new team at Cornerstone.
Cornerstone Project Worker – background information
Caritas Salford operates the Cornerstone Day Centre, a community centre for people who are homeless or at risk of homelessness, from its Denmark Road site in Hulme, Manchester. It is largest Day Centre for people experiencing homelessness in Manchester and has been operating for over 30 years. Cornerstone welcomes people from all backgrounds and operates a policy of non-discrimination.
We are looking for Project Workers who will support the service to:
- Ensure that people in Manchester have the support they need to prevent them from becoming homeless, that people who do become homeless are helped to secure safe accommodation with the support they need to make a new home and that no one has to sleep rough.
- In parallel with delivering direct housing outcomes the centre aims to enable people who are homeless or at risk of homelessness to improve their wellbeing through providing services which meet immediate basic needs, promote mental health and wellbeing, enable people to access health and other support services and to take up education, training, volunteering opportunities and employment, as a means of sustaining positive housing outcomes.
The Project Workers will work, on a co-production basis using strength-based approaches, with people who visit Cornerstone to design, deliver and evaluate the service to ensure that it is meeting their needs and will enable them have a voice in advocating for policy change where this is needed.
They will also work with other organisations in the statutory, voluntary and faith based sectors to deliver work in partnership to maximise the impact on the community.
We are offering great benefits including:
- The job satisfaction of making a real difference to the lives of people who are homeless or at risk of homelessness in Manchester.
- The opportunity to help shape the new service and work with the new manager to develop the new service model.
- Good pension and holiday allowances and employee assistance.
MAIN TASKS AND RESPONSIBILITIES
- To actively promote and support the aims and objectives of the Caritas’ Homelessness Service.
- To assist in all aspects of running of the Day Centre including ensuring a safe and high quality environment for people who visit, volunteers and staff.
- Deputising for the Centre Manager when they are not on site.
- Deliver excellent customer service and welcome people warmly in a manner which acknowledges their dignity and self-worth, including staffing the welcome desk.
- Promote an environment where people can socialise and improve their wellbeing
- Work with a co-production and strengths-based approach and enable people who use the service to volunteer to help run the service.
- To deliver agreed outcomes and achieve targets that would be set by the Centre Manager.
- To recruit, train, support, organise and mentor volunteers who use the service.
- To recruit, train, support, organise and mentor volunteers from the general community, including training them to do support work and overseeing the quality of this work.
- To provide on-site supervision for social work and other students, completing all the necessary meetings, observations and administration required by the education provider.
- To deliver education, training and positive recreational activities aimed at enabling people to connect, be active, learn and/or have fun.
- Support the delivering of basic needs services such as food, showers and clothing to meet immediate needs, including undertaking and overseeing practical tasks of cooking, cleaning and sorting donations.
- Enable people to access and maintain safe accommodation through partnership working with other agencies.
- Enable people to access the services that they need to ensure a good quality of life and prevent them from becoming homeless.
- To conduct dynamic risk assessments and to identify and action safeguarding concerns when needed.
- To develop and maintain excellent working relationships with other services, including supporting other services that work on site.
- To record all outcomes and interventions on the Inform data base.
- To undertake admin tasks as needed to help the smooth running of the service.
- To support the promotion of the service in the community, to develop and maintain excellent relationships with donors, schools and parishes and to support fundraising events when needed, including attending the annual sleep out.
- To attend meetings and training courses as required.
- To work within the mission, values and ethos of Caritas Diocese of Salford.
- To work within a culture of respect and promote equality, inclusion and diversity into the project and your working practices.
- To promote and support Caritas Diocese of Salford as the umbrella charity.
- To work in a way which promotes equality, inclusion and diversity.
- To carry out any other duty, commensurate with the level of the post.