Lead Manager – Robertson Street

  • Job Reference: 00001075-1
  • Date Posted: 13 January 2022
  • Recruiter: Thames Reach
  • Location: Lambeth, London
  • Salary: £38,442
  • Role: Other jobs, Service Manager/Coordinator jobs
  • Job type: Permanent
  • Work hours: Full Time

Job Description

At Thames Reach we are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards of effectiveness in service delivery to vulnerable people.

We are looking for an organised and motivated Lead Manager to oversee Robertson Street, our 42 bed hostel near Clapham. The hostel provides a range of accommodation and plays a central role in Lambeth’s vulnerable adults’ pathway. At Robertson Street we accept clients who are over 42, and work closely with NHS physical health colleagues and social services to ensure clients receive support to maintain their independence and address their physical and mental health needs. In Robertson St we regularly engage with academic studies aiming to research and improve the experience of older homeless people and their access to services.

This is a fantastic opportunity for an innovative and effective manager to play a crucial role in influencing and developing our exciting approach to delivering accommodation services.

The role requires creative joint working with the local authority and community-based services, our staff and residents to ensure that support is personalised, effective and measurable.

You will ensure the team are focussed on reducing arrears, maximising income, and increasing move on towards independence and that the environment is safe, healthy, and reflective of our ethos and supports our service user’s aims.

You will be responsible for the hostel’s performance against its contract, monitoring and reporting to funders on our success in meeting our targets.

This will require you to be outcome focussed and able to foster a culture of high performance and continual striving to improve upon successes throughout your team. 

You will be:

  • A decisive and effective leader.
  • An excellent communicator able to form and maintain effective working relationships with our stakeholders.
  • Organised and able to oversee the operations of a hostel.
  • Able to directly manage staff and oversee the management of others in line with Thames Reach policies.
  • Able to oversee the financial management of hostels.

As well as a great working environment we also offer:

  • Support to develop your leadership and strategic skills.
  • 6.5% employer & 1.5% employee contributory pension scheme, tuition aid and management specific training.
  • 29 days holiday and 8 paid bank holidays.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

Closing date: Monday 24 January

Interview date: Tuesday 1 February