As a SHPS Housing Coach you will be working with individuals to prevent or relieve homelessness by sourcing affordable, suitable and sustainable private rented sector accommodation. You will also support individuals to address any other support needs they may have which are a barrier to achieving their goals and ending their homelessness by linking them with relevant agencies.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Brent is currently recruiting a Housing Coach to join a successful and busy housing service SHPS which people experiencing homelessness or at risk of homelessness in Brent. SHPS (Single Homeless Prevention Service) is funded through the Life Chances Fund and Brent Council and is delivered in partnership with Bridges, the UK’s leading investor in Social Impact Bonds and operates within Crisis Brent. SHPS is a payment by results service that supports local people with low to medium support needs who are homeless or at risk of homelessness to remain in their homes or access accommodation in the private rented sector. We receive referrals from Brent Council of individuals who are owed a relief or prevention duty by their local authority. SHPS conducts personal housing plans and supports clients with casework to relief or prevent homelessness and provides eight months’ tenancy sustainment support. SHPS works with ca. 500 individuals per year. The service works with a variety of statutory and voluntary organisations as well as a range of landlords to ensure beneficiaries receive timely and appropriate support to prevent and relief homelessness.
About the role
This role requires skilled delivery of a range of interventions and a passion for working with those who face multiple disadvantages in society.
This role is based on a 12 month fixed term with the potential to be extended.
To be successful in this role you will have proven experience and skills in the following areas:
- Demonstrating a pro-active and solution-focused approach to supporting individuals overcome barriers they are facingand meeting key performance indicators of the service.
- Supporting people to prevent and relieve homelessness by enabling access to suitable and sustainable accommodation.
- Liaising with a range of stakeholders effectively to achieve the best possible outcome for the people you work with (local authorities, DWP, landlords etc.).
- Appetite and ability to work in a fast-paced and results focused environment
- Excellent interpersonal, communication and admin skills to manage a client caseload and own workload.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Closing date: Tuesday 18th May 2022 at 23:59
Interviews will be held on the 26th May 2022
We welcome applications from people who identify as neuro diverse and want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email email@example.com and our Recruitment team will contact you to discuss how we can help.