Peers mentors provide empathy, acceptance, active listening, companionship, and
empower their clients.
The main aims of Peer Mentoring are to:
• Provide non-judgmental support
• Utilising one’s own lived experience to guide the relationship
• Empower clients to engage with support services
• Develop peer groups for both clients and peers to gain support
The relationship is beneficial to both peers and clients, where the clients get the support they need from someone who truly understands what they are going through, while peer mentors undertake extensive training, gain work experience, with the possibility of moving onto a paid position.
Every peer-client relationship will be different, but the overall aim is to help the client develop skills, set and achieve goals. The following is a general structure that peers follow:
• Clients are referred through the different services across Hampshire
• Peers call and / or texts clients
• Min. of 6 meetings or phone calls between peer and client
• Peers help clients identify goals/areas of their life they want to improve and helps them
achieve these (e.g. benefits and/or lifestyle changes)
• Peer and client decide on follow-up to ensure the client is connected to helpful services
Peer mentors receive extensive training and have regular group and individual supervision, psychological and social support sessions.
About Outcome Home
OutcomeHome is a social enterprise providing psychological services, both directly and indirectly to people who are homeless who suffer mental health needs and health and social exclusion.