Foodbank Welfare Co-ordinator (Part time)

  • Job Reference: 00003114-1
  • Date Posted: 4 June 2024
  • Recruiter: DENS Ltd
  • Location: Hemel Hempstead, Hertfordshire
  • Salary: £28,000
  • Role: Service Manager/Coordinator jobs
  • Job type: Contract
  • Duration: 18 months (possibly further funding may be available)
  • Work hours: Part Time

Job Description

This project is in partnership between DENS Dacorum Foodbank (DFB) /Trussell Trust, Liberty Tea Rooms and Community Hub (LTR) and Community Money Advice (CMA) to support Foodbank recipients or people in the community who are at risk of needing the Foodbank in the future, supporting those who are facing financial difficulties to access the help they need.

The project will provide inhouse individual welfare benefits/income maximisation advice and support for recipients, with clear onwards referral pathways for debt advice and wider life skills & support to our referral partner organisations.

In this way, the project will bring together key partners collaboratively to provide a pathway for vulnerable people and families to manage their financial situation, their wellbeing and to rely on the Foodbank less in the future.

Salary - £28,000  FTE 

Actual salary for 3 days - £16,800


Main duties and Responsibilities


  • To develop links with voluntary sector and public sector colleagues to develop and implement robust referral pathways, data sharing and sign-posting protocols
  • To undertake individual case work with participants to support them to improve their financial situation, by completing benefit applications, UC forms and PIP applications
  • To develop, promote and provide a range of courses and work-shops for the community, including Life Skills training courses and budgeting courses; ensuring that the project meets KPI’s
  • To build and promote the project across Dacorum ensuring that this is accessible to those who need support within the community
  • To work collaboratively across all DENS projects as well as CAP and CMA, to ensure that service user outcomes are met
  • Ensure progression of participants through the programme so that suitable agreed outcomes are reached
  • Working with DENS Volunteer Co-ordinator recruit, support and manage a small pool volunteers who will provide mentoring to participants
  • Ensure that all monitoring and reporting against agreed KPI’s with stakeholders are met and completed to meet the funders requirements

Closing date: 21st June 2024