Advice & Support Team - Personal Advisor

  • Job Reference: 00000497-1
  • Date Posted: 9 June 2021
  • Recruiter: Providence Row
  • Location: London
  • Salary: £25,000 to £27,000
  • Role: Other jobs
  • Job type: Permanent
  • Work hours: Full Time

Job Description

The Advice & Support Team are commissioned by the London Borough of Tower Hamlets, to work with individuals who are rough sleeping and those who are at risk of homelessness in the borough.

Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?

Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes.  Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice.  These inform the content, style and delivery of all our services.

The ideal candidate

Passionate about providing quality support to some of the most vulnerable and marginalised people in East London, you will have the drive and ambition to support your team to make positive lasting changes in people’s lives.

You have experience of delivering specialist support to vulnerable adults who have experienced homelessness.   With experience in service delivery and a strong understanding of how other factors such as rough sleeping, mental health, trauma and substance use affect an individual’s confidence and perceived ability to progress, you will live out our values in your approach to your work.

You will have a good understanding of safeguarding protocols and the Homeless Reduction Act and the ability to follow organisational and local authority protocols.

You will utilise your organisational and time management skills to ensure a smooth running of service. You will have excellent communication skills and can create positive working relationships with a wide range of people, including external services. 

For more information and how to apply, please visit our website -

The deadline for applications is Midnight on 23rd June 2021

Interviews will take place week commencing week commencing 28th June 2021

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.