Activities Co-ordinator

  • Job Reference: 00003125-1
  • Date Posted: 10 June 2024
  • Recruiter: YMCA Together
  • Location: Liverpool
  • Salary: £27,111
  • Role: Frontline jobs
  • Job type: Permanent
  • Work hours: Full Time

Job Description

Job Title: Activities Co-ordinator

Responsible to: Service Manager

Responsible for: Management of care and support duties and safe service delivery

Hours of Work: 10-6 Mon-Fri (Will be required to work 1 Saturday and 1 Sunday in each 4-week period)  

Location: YMCA Together Hestia House, South Liverpool

Salary and benefits:


  • 33 Days Annual leave including bank holidays per annum
  • Paid Medicash support
  • Birthday Day
  • Charity Day
  • Spiritual Day
  • Well-being Hours
  • Cycle To Work Scheme
  • Refer a Friend Scheme
  • Company Pension Scheme 4%
  • Funded Training Opportunities

Shortlisting and Interview Dates

Shortlisting W/c 24th June 2024

Interviews on the 4th of July 2024

YMCA is a registered charity and company Limited by Guarantee. We were founded in 1846 and so we build on a long history of providing a place for people experiencing challenging times in their lives.

YMCA Together is a truly value driven organisation.

Our vision is that everyone should feel safe, understood, empowered and positive for their future. We meet our vision by working within our values of Strength, Humility, Respect, Empathy and Kindness. These SHREK values run through all that we do from recruitment to how we work alongside people in our services to our partnership approach with other providers.

Our clear vision and values come together to help us in our mission to inspire and support people to change their lives by instilling hope, valuing the person and maximising potential.

Job Purpose

To assist in the provision of effective, high-quality care and support services to the people we support who meet the threshold for statutory care options in our residential setting.

Hours of Work

Primarily you will work 10-6 Monday through Friday. In each 4-week period you will be required to work 1 Saturday and 1 Sunday. Weeks in which you work a Saturday or Sunday will be treated as flexi weeks. This means if you work on a Saturday or Sunday in a specific week, you can choose which of the Monday to Friday days you don’t work.  

Duties and responsibilities

The specific areas of responsibility are set out below. These are subject to regular review in order to meet the changing needs of the organisation and the environment in which it operates.

Specific Duties

Facilitating & Planning Meaningful activities 

  • Support with planning activities and meaningful activities, person centred plans as part of assessment and induction 
  • Support residents to maintain their independence, to achieve their goals and targets by meaningful activities 
  • Have input into resident risk assessments and ensure awareness of risks in line with YMCA Together policy and procedure including positive risk 
  • Ensure understanding of specific person centred needs like cognitive ability and mobility so that needs can always be adequately met. 
  • Work collaboratively with all other statutory and non-statutory agencies and if there is an unmet need work alongside team leaders and service manager to ensure correct pathways are followed up. 
  • Keep up to date records on support planning systems MainStay/DAVE and in any resident’s files 
  • Support residents with activities including life skills like scheduled cleaning duties including cooking & room cleans 
  • Lead in the planning and delivery of group work and activities throughout Hestia House 
  • Ensure that all residents receive some form of social activity each week and residents receive one to one time, particularly those that do not wish to participate in group activities. This should include opportunities within the home and the wider community.  
  • To formulate and maintain a stimulating programme of activities for groups of residents and for individuals whilst considering residents particular likes and dislikes as appropriate. To produce a weekly programme of activities and social events and ensure it is advertised within the home and communicated to all residents.  
  • Ensure the activity and social programme incorporates evenings and weekends.  
  • To liaise with relatives and staff regarding special individual requirements, such as birthdays and anniversaries, cultural and religious festivals and celebrations, and to be aware of the religious calendar that may affect activity pursuits, relevant to the ethnic mix of residents.  
  • To familiarise and connect with all key community groups whose particular expertise would make an invaluable contribution to the care home.  
  • To support any volunteers in their role and ensure they receive appropriate induction, training, supervision and support.  
  • To promote and enhance the existence of the home in the community and encourage the use of communal spaces within the home for groups to meet and hold events.  
  • To regularly assess the effectiveness of the social events and activities programme through uptake and gaining feedback from residents 
  • To work as an active team member with your colleagues within the home to ensure the highest standards of care are achieved.  
  • To undertake any reasonable request which facilitates the resident’s right to choice, dignity and respect.  
  • Motivate and challenge the people we support so they identify and realise their goals 
  • Plan and lead on regular resident meetings 
  • Accurately and promptly record and report all complaints, accidents and safeguarding concerns or disclosures 
  • Provide clear, accurate and good quality information in respect of all residents in line with agreed procedures ensuring that appropriate information is shared with the line managers 
  • Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people. 
  • To undertake any other duties, within your area as requested by the service manager

Health and safety

  • To liaise with all emergency services when necessary 
  • Ensure at all times the safety of yourself and others on the premises in which you work 
  • To report, log and communicate all incidents to the appropriate people 
  • Ensure adherence to YMCA Together visitor’s policy and procedure 
  • To adhere to all risk management protocols. 


  • To share information and expertise with the team, and working together to provide a high-quality service 
  • To contribute to the formulation of policy and procedures in relation to care and support services 
  • Attend to all enquiries and pass messages onto relevant people 
  • Develop excellent and robust relationships, protocols, contacts and service level agreements with referring agencies, statutory services and wider stakeholder  
  • To attend and participate in regular team meetings to ensure good communication. 

Professional Practice and Development

  • Attend regular supervision sessions with the Service Manager in accordance with the supervision contract
  • Maintain good professional practice and ensure ongoing development, through use of supervision and training
  • Respect the confidentiality of Residents using the service and be responsible for the security of personal and confidential information
  • Carry out all these duties within the organisation’s safety guidelines
  • Ensure personal records are correctly maintained
  • Ensure effective communication with staff within YMCA Together
  • Work flexibly to meet the changing needs of the organisation
  • Undertake any other duties that may be reasonably requested
  • Flexible and positive approach with all team members
  • To be committed to learning and personal development both as an individual and as part of a team
  • Develop and/or maintain excellent and robust relationships, protocols, contacts and service level agreements with Mersey Care, referring agencies, statutory services and wider stakeholders
  • Uphold and nurture YMCA’s Equal Opportunities policy of anti-discrimination across all services
  • Ensure compliance with code of conduct, including professional boundaries and confidentiality at all times.
  • To understand and commit to meeting the appropriate quality standards for the service delivery in particularly the requirements and regulations of the Care Quality Commission


The post holder will be required to have contact with a variety of people during the course of their work. The context of this contact will vary from formal ‘Key working’ to informal networking and relationship building with the Local Authority and other relevant agencies.

Annual appraisal and regular work review with line managers is an operational requirement, as is attendance at weekly support team meetings.

It is recognised that the organisation is operating in a dynamic environment and as such this job description may be varied in consultation with the post holder to reflect evolving needs of the business and changing nature of the job.

Person Specification – Activities Co-ordinator



  • Qualification or working experience in Residential, Care or Support Services  


  • A recognised qualification in Social Care, Health or mental health
  • Qualification in Substance misuse, welfare rights
  • IT qualification such as CLAIT, ECDL, ITQ.



  • At least 1 years’ experience of working within a Residential, Care or Support setting or similar and a working knowledge of clients support needs including mental health issues, offending, drug and alcohol misuse, working with partner agencies, safeguarding and life skills. 
  • An understanding and experience of providing and delivering meaningful activities to residents. 
  • Facilitating and planning group and one to one sessions 
  • Planning engaging person-centred activities 
  • Facilitating/Chairing resident meetings 


  • Experience working in a CQC registered care setting
  • Experience of coordinating three-way meetings
  • Experience of working with end of life
  • Experience of resettlement of an individual into independent living.
  • Experience of providing personal care



  • A working knowledge of providing meaningful activities
  • A working knowledge of Health & Safety issues
  • A good understanding of the mental capacity act and the ability to make best interest decision and explain reasoning
  • A clear understanding of complex needs support issues such as mental health, homelessness, substance misuse and offending
  • Knowledge of Adult safeguarding protocols
  • Understanding of how to deal with challenging and chaotic individuals
  • A knowledge of how to provide dignity in care


  • Knowledge of health and social care interventions
  • Knowledge of Psychological Informed practice
  • Knowledge of health intervention and harm reduction
  • Knowledge of supporting Residents through the care act assessment framework



  • The ability to engage groups and work one to one to with residents to build trusting relationships 
  • Computer literate, competent in working with Microsoft word, outlook, windows
  • The ability to conduct comprehensive and accurate risk assessments
  • To provide effective and consistent care and support planning with the people we support
  • Excellent IT, communication, interpersonal, interviewing and assessment skills
  • Excellent administration skills and the ability to accurately and concisely record information and write reports
  • Plan and deliver workshops and sessions to residents, staff and partner agencies
  • Demonstrate creativity in overcoming obstacles and a commitment to working with and providing support to vulnerable people
  • Ability and willingness to work unsupervised
  • Ability to prioritise workload and meet deadlines.


  • Analytical, data collation and reporting skills



  • Committed to improving the lives of people with complex needs
  • Committed to own personal development and CPD planning
  • Creative and dynamic approach with the ability to “think outside of the box” when providing solutions
  • Energetic, highly motivated with a reputation of being held in high regard by peers
  • Excellent interpersonal/ communication skills
  • Excellent negotiation/ mediation skills
  • Committed to own career development
  • Ability to work within & have commitment to YMCA ethos, philosophy and SHREK values, Strength, Humility, Respect, Empathy and Kindness
  • Energetic, dynamic and self-motivated

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